Our services for publishers

Service and logistics with passion

Our publishing house delivery service ensures that your books and products reach your customers in the best possible way. Over 300 publishers and manufacturers entrust their goods to us for storage and delivery. Thanks to our many years of experience, we deliver print and digital products quickly and reliably to customers in the B2B and B2C sectors worldwide. We also facilitate the day-to-day business of publishers with additional services.  

We offer you the flexibility you need. You can use all the services we offer or individual service modules.

Discover our range:  

At our central logistics center in Erfurt, we take care of goods receipt, storage, order picking and delivery. We are also happy to take inventory for you.

We provide you with expert advice on all issues relating to title and customer master data management and plan your deliveries of novelties. We coordinate all processes with you in a process-optimized manner. We support you in all delivery-related business processes with an integrated IT concept.

Our experienced key account management team will help you work with your key accounts, such as chain stores, online retailers and other major customers in the book trade and specialist stores.

Do you already supply your end customers directly? Direct sales is also part of our range of services. We connect your webshop electronically, enable attractive payment methods for your customers, invoice online, accompany the picking and shipping process with appropriate messages and offer gift options.

Your data is in good hands with us. We organize, maintain and store title, customer, order and address data. When processing personal data, we consistently apply the provisions of the General Data Protection Regulation.

Invoices for customers, including reminders, are issued in your name so that you can define all conditions individually. Irrespective of this, you can take advantage of the bundling effects of the mailing group in which all publishers that we deliver participate.

Your customers' orders are picked professionally and with quality assurance at our logistics center in Erfurt. The goods are packed in cardboard boxes, reusable containers or on pallets, depending on the size of the consignment and the shipping route. Our freight center prepares the shipment and hands it over to the desired carrier.

Would you like to finish your items, pack them in displays or have a quality check carried out? Our value-added services offer you this and more.

We process your customers' returns and issue credit notes for physical returns according to your specifications.

With Zeitfracht's digital publishing delivery service, you can place your available digital products in all relevant e-book stores in the best possible way. We take care of importing the titles into our system and deliver them to the retailers you specify. We also take care of billing, invoicing and accounts receivable. You have round-the-clock access to your title data and daily sales trends via our dashboard and can use tools such as our in-book marketing.

Zeitfracht Digital supplies all relevant distribution channels worldwide, e-book stores, libraries and other providers at the conditions agreed by you or as an aggregator (wholesaler). We are also happy to take over delivery for your publisher's webshop.

The print-related services also include our integrated print-on-demand solution, which prints the goods just in time thanks to the FSC-certified printing location directly in the logistics center and sends them to the customer together with the warehouse goods in one package.

With our telesales service, we can also support your sales success on request, for example with the presentation of new titles by telephone or period-related promotional sales of individual titles in bookshops.

We offer you an end-to-end IT concept for all delivery-related business processes. All applications are operated in our own fail-safe data centers. An extensive network connects the Zeitfracht locations and business partners via modern network technologies.

In addition to a fully integrated information network system for physical and digital delivery (VA.MAX INFOS), an analysis system offers highly flexible evaluation options for managing your marketing and sales (VA.MAX SuperKnack). Of course, all data can be exported to MS Office applications such as WORD or EXCEL (VA.MAX ExportService), as well as to the modern online list management system including download function (VA.MAX ReportService).

For your sales force and key account management, we complement the portfolio with our industry solution ADISYS refresh.

And our PRESSE module with integrated CRM offers a complete solution for the review and advertising department.
To give you a 360-degree view of your company, we can also set up interfaces for transferring delivery and billing data to your internal publishing ERPs.

Are you interested in having us deliver your products?

We would be happy to create a customized offer for your company. To do this, we need some information from you. Simply fill out the calculation form and contact our sales department. We look forward to hearing from you!

Delivery instructions: So your goods arrive safely

To ensure that your goods arrive safely at the right place and can be quickly received, stored, picked and delivered again, there are a few rules to follow.
We have summarized all the important points for you in a checklist to tick off.
You can find the checklist and the delivery and shipping instructions in the download area.

Contacts for publishers

Your contacts in customer service and accounting

Service times: 

Monday to Thursday: 8:00 am to 6:00 pm
Friday: 8:00 am to 5:00 pm
Individual working hours for individual special campaigns possible.

Publishers in publishing delivery

PublisherWebsite
360 degrees, Hamburgwww.buecherwege.de

ADAC Publishing House, Munich www.graefe-und-unzer.de
Adrian Verlagwww.adrian-verlag.de
Aladdinwww.thienemann.de
Allegria, Berlin www.ullstein.de
Alpina Editorial, at the GeoCenter Stuttgart www.geocenter.de
AMEET Publishing House, Munichwww.ameet.de
Amor publishing housewww.buecherwege.de
Anavasi Verlag, at the GeoCenter Stuttgartwww.geocenter.de
ANWB media, in the GeoCenter Stuttgart www.geocenter.de
Arche Literatur Verlag AG, Zurich, Hamburg www.buecherwege.de

Arctiswww.buecherwege.de
arsEdition, Munich www.arsedition.de
Atlantic, Hamburgwww.hoca.de
Atrium Verlag, in the BücherWege publishing housewww.buecherwege.de
Balance buch + medienverlag, Cologne www.psychiatrie-verlag.de
Berg & Tal Verlag, im GeoCenter Stuttgart www.geocenter.de
Bergverlag Rother (BVR), Unterhaching www.graefe-und-unzer.de
Berlin Verlag, Berlin www.piper.de
BLV Buchverlag, Munich www.graefe-und-unzer.de
Borch, im GeoCenter Stuttgart www.geocenter.de
Bucheli, Zugwww.paul-pietsch-verlage.de
BücherWege Vertrieb GmbH, Hamburgwww.buecherwege.de

Book accompliceswww.buchkomplizen.de
BVA BikeMedia GmbH, Bielefeld www.graefe-und-unzer.de
Cadmos Publishing House, Munich www.cadmos.de
Carl Auer Systems Publishers, Heidelberg www.carl-auer.de
Carlsen publishing house, Hamburg www.carlsen.de
City- Memo, im GeoCenter Stuttgart www.geocenter.de
Claassen, Berlin www.ullstein.de
Companions, at the GeoCenter Stuttgart www.geocenter.de

DCC-Wirtschaftsdienst + Verlag, in the GeoCenter Stuttgart www.geocenter.de
Dolphin (incl. Parragon)www.vemag-medien.de
Denzel, in the GeoCenter Stuttgart www.geocenter.de
Audio Verlag GmbH, Berlin www.dtv.de
German Alpine Club (DAV), at the GeoCenter Stuttgart www.geocenter.de
Deutscher Ärzteverlag, Cologne www.aerzteverlag.de
Deutscher Klassiker Verlag , Berlin www.suhrkamp.de
Deutscher Zahnärzteverlag, Cologne www.aerzteverlag.de
Distance Publisherwww.edelverlagsgruppe.de
DKV German Canoe Association, at the GeoCenter Stuttgart www.geocenter.de
DoldeMedien Verlag GmbH, in the GeoCenter Stuttgart www.geocenter.de
Dr. Oetker Verlag KG, Bielefeldwww.edelverlagsgruppe.de
Drei Brunnen Verlag, at the GeoCenter Stuttgart www.geocenter.de
dtv Verlagsgesllschaft, Munich www.dtv.de
Econ, Berlin www.ullstein.de
Edel Music & Entertainment, Hamburgwww.edelverlagsgruppe.de
Edel: Kids Verlag, Hamburg www.edelverlagsgruppe.de
Eden Books, Hamburg www.edelverlagsgruppe.de
Edition Michael Fischer www.emf-verlag.de
Eiselewww.ullstein.de
Elisabeth Sandmann Publishing House, Munichwww.suhrkamp.de
Esterbauer Verlag, at the GeoCenter Stuttgart www.geocenter.de
Torchbearerwww.vemag-medien.de
FinanzBuch Verlag, Munich www.m-vg.de
Footprint, at the GeoCenter Stuttgart www.geocenter.de
Fr. Geistesleben and Urachhaus, Stuttgart www.geistesleben.com
Frankfurter Societäts-Medien GmbH, Frankfurt www.fazbuch.de
Fritsch Landkarten-Verlag, in the GeoCenter Stuttgart www.geocenter.de
Gabrielwww.thienemann.de
GeoCenter Verlag, at the GeoCenter Stuttgart www.geocenter.de
GeoCenter – Poster, im GeoCenter Stuttgart www.geocenter.de
GeoMap, im GeoCenter Stuttgart www.geocenter.de
Gizi Map, at the GeoCenter Stuttgart www.geocenter.de
Gmeiner-Verlag GmbHwww.gmeiner-verlag.de
Godfrey Edition, at the GeoCenter Stuttgart www.geocenter.de
Goya librewww.edelverlagsgruppe.de
Goya LiTwww.edelverlagsgruppe.de
Gräfe und Unzer Verlag, Munich www.graefe-und-unzer.de
Hallwag Weinbuchverlag, Munich www.graefe-und-unzer.de
Harms-IC-Verlag, in the GeoCenter Stuttgart www.geocenter.de
Hatje Cantz Publishing House, Stuttgart www.hatjecantz.de
HDT Medien, im GeoCenter Stuttgart www.geocenter.de
Herder Publishing House, Freiburg www.herder.de
Hirmer Verlag, Munich www.hirmerverlag.de
Freytag-Berndt & Artaria/ Höfer Verlag, im GeoCenter Stuttgart www.geocenter.de
Hoffmann and Campe Publishers, Hamburg www.hoca.de
Honoswww.vemag-medien.de
HörbucHHamburg, Hamburg www.hoerbuch-hamburg.de
Huber Kartographie GmbH, in the GeoCenter Stuttgart www.geocenter.de
humboldt publishing house, Hanover www.schluetersche.de
IGC Istituto Geografico Centrale, in the GeoCenter www.geocenter.de
IGN Frankreich (Auswahl), im GeoCenter Stuttgart www.geocenter.de
Insel Verlag , Berlin www.suhrkamp.de
interconnections medien, in the GeoCenter Stuttgart www.geocenter.de
Interkart, in the GeoCenter Stuttgart www.geocenter.de
ITM International Travel Maps, at the GeoCenter Stuttgart www.geocenter.de
Iwanowski’s Reisebuchverlag, im GeoCenter Stuttgart www.geocenter.de
Jübermann Kartographie und Verlag, im GeoCenter Stuttgart www.geocenter.de
Jewish publishing house , Berlin www.suhrkamp.de
JUMBO Neue Medien & Verlag GmbH, Hamburg www.edelverlagsgruppe.de
Kaufmann publishing housewww.carlsen.de
Kerber publishing house, Bielefeldwww.kerber-verlag.com
Klett Children's Book Publishers, Leipzig www.dtv.de
Cometwww.vemag-medien.de
Complete-Media Munichwww.graefe-und-unzer.de
Krämer publishing house, Stuttgart www.kraemerverlag.com
Kreuz Verlag GmbH, Stuttgart www.herder.de
Kröner publishing house, Stuttgart www.kroener-verlag.de
Lago Verlag, Munich www.m-vg.de
Landesvermessungsämter (Auswahl), im GeoCenter Stuttgart www.geocenter.de
State Office for Geoinformation and Rural Development
Baden-Württemberg, at the GeoCenter Stuttgart
www.geocenter.de
Lappan Verlag, in the Carlsen publishing housewww.carlsen.de
List, Berlin www.ullstein.de
Lonely Planet, at the GeoCenter Stuttgart www.geocenter.de
LVA Schleswig-Holstein, at the GeoCenter Stuttgart www.geocenter.de
M. & H. Schaper GmbH, Hanover www.schluetersche.de
m+m Verlag, in the GeoCenter Stuttgart www.geocenter.de
Magellan publishing house, Bambergwww.magellanverlag.de
Mál og Menning, im GeoCenter Stuttgart www.geocenter.de
Malik Verlag, Munich www.piper.de
MANA-Verlag, im GeoCenter Stuttgart www.geocenter.de
MERIAN, Munich www.graefe-und-unzer.de
Michelin Reise-Verlag , Karlsruhe www.isp.gmbh
Mobil & Aktiv Erleben,
im GeoCenter Stuttgart
www.geocenter.de
Motorbuch, Stuttgartwww.paul-pietsch-verlage.de
Müller Rüschlikon, Stuttgartwww.paul-pietsch-verlage.de
Munich Publishing Group, Munich www.m-vg.de
mvg publishing housewww.m-vg.de
Natur und Tier-Verlag, im GeoCenter Stuttgart www.geocenter.de
Naturzeit Reiseverlag, im GeoCenter Stuttgart www.geocenter.de
Naumann & Göbel
Verlagsgesellschaft mbH / NGV, Cologne
www.vemag-medien.de
Nelsonwww.carlsen.de
NGS (National Geographic Society), im GeoCenter Stuttgart www.geocenter.de
NorthSouth Publishing Housewww.buecherwege.de
OneGate Mediawww.onegate.de
Osterwold audio, Munich www.piper.de
PastFinder, at the GeoCenter Stuttgart www.geocenter.de
Paul Pietsch Publishing House, Stuttgartwww.paul-pietsch-verlage.de
Paulus publishing house www.herder.de
Pendo publishing house, Munich www.piper.de
pietsch publishing house, Stuttgartwww.paul-pietsch-verlage.de
Piper Verlag, Munich www.piper.de
Polyglott, Hamburg www.graefe-und.unzer.de
PopOut Maps, in the GeoCenter Stuttgart www.geocenter.de
Propyläen, Berlin www.ullstein.de
Psychiatrie Verlag GmbH, Cologne www.psychiatrie-verlag.de
Recom, Kassel/Stuttgart www.thieme.com
Redline publishing house www.m-vg.de
riva publishing house www.m-vg.de
SAC-Führer, im GeoCenter Stuttgart www.geocenter.de
Schlütersche Fachmedien GmbHwww.schluetersche.de
Schwager & Steinleinwww.vemag-medien.de
Silverfish, Hamburg www.carlsen.de
Sophie Publishing Housewww.buecherwege.de
Stark publishing housewww.stark-verlag.de
Stocker Verlag, Graz www.stocker-verlag.com
Suhrkamp Publishing House, Berlin www.suhrkamp.de
Tabacco Casa Editrice, im GeoCenter Stuttgart www.geocenter.de
te Newswww.geocenter.de
Tempo, Hamburg www.hoca.de
Teubner Publishing House, Munich www.graefe-und-unzer.de
Theiss Verlag, Darmstadt www.theiss.de
Thiele Verlag, Munich www.hoffmann-und-campe.de
Thieme Publishers , Stuttgart www.thieme.com
Thienemann www.thienemann.de
Trailblazer, in the GeoCenter Stuttgart www.geocenter.de
Transpress, Stuttgartwww.paul-pietsch-verlage.de
TRAVEL HOUSE MEDIA Verlag, Munich www.graefe-und-unzer.de
Trescher publishing house, Berlin www.trescher-verlag.de
Trias-Verlag , Stuttgart www.thieme.com
Ullstein, Berlin www.ullstein.de
UNI-MED Publishing House, Bremen www.uni-med.de
Unterwegs Verlag, at the GeoCenter Stuttgart www.geocenter.de
Urachhaus , Stuttgart www.urachhaus.com
Usborne, London www.dtv.de
VEMAG Verlags- & Medien AG, Colognewww.vemag-medien.de
Valve publishing housewww.ventil-verlag.de
Criminal publisherwww.verbrecherverlag.de
Publishing house at the Goetheanum , Dornach www.vamg.ch
Publisher Antje Kunstmannwww.dtv.de
Virtual Store, in the GeoCenter Stuttgart www.geocenter.de
von Hacht publishing housewww.buecherwege.de
VUD Verlag, at the GeoCenter Stuttgart www.geocenter.de
Walder Verlag, at the GeoCenter Stuttgart www.geocenter.de
Wienand Verlag, Colognewww.wienand-verlag.de/
WOMO-Verlag, im GeoCenter Stuttgart www.geocenter.de
Woow Bookswww.buecherwege.de
WortSpiel, im GeoCenter Stuttgart www.geocenter.de
ZS Verlag GmbH, Munichwww.edelverlagsgruppe.de
Sweet as sugarwww.buecherwege.de
Kleine Leute Verlagwww.buecherwege.de
Nina Kämpf Verlagwww.buecherwege.de
Rosa Krokodilwww.geocenter.de
TDM Publishingwww.geocenter.de
YES Publishingwww.m-vg.de
Wimmelbuchverlagwww.adrian-verlag.de
NeunZehn Verlagwww.adrian-verlag.de
Esslinger www.thienemann.de
Planet!www.thienemann.de
Hayabusawww.carlsen.de
Foreverwww.ullstein.de
park x ullsteinwww.ullstein.de
UJUwww.ullstein.de
everlovewww.piper.de
between pages by Piperwww.piper.de
ACC Art Bookswww.geocenter.de
Automobile Association – AAwww.geocenter.de
Bayerische Vermessungsverwaltungwww.geocenter.de
Michael Beekwww.geocenter.de
Biber & Butzemannwww.geocenter.de
Ralph von Bordelius Verlagwww.geocenter.de
Bundesamt für Kartographie und Geodäsiewww.geocenter.de
Bundesamt für Landestopographie (swisstopo)www.geocenter.de
Crossbill Guideswww.geocenter.de
Didier Richard / Glénat Éditions (Libris)www.geocenter.de
DINO Mapswww.geocenter.de
druckbunt Verlagwww.geocenter.de
Flieder-Verlagwww.geocenter.de
Fraternali Editorewww.geocenter.de
Geo4Mapwww.geocenter.de
Geo Reliefwww.geocenter.de
Kartbutiken (ehem. Nordstedts)www.geocenter.de
Dieter Graf Verlagwww.geocenter.de
High 5 Editionwww.geocenter.de
Michael Friedel Bildarchivwww.geocenter.de
Michael Seipp Kartographie & Verlagwww.geocenter.de
MoTourMediawww.geocenter.de
Freytag-Berndt & Artaria / Nelles Verlagwww.geocenter.de
One Day Walks Publishingwww.geocenter.de
Jens Peters Publikationenwww.geocenter.de
Räthglobenwww.geocenter.de
Ralf Glaserwww.geocenter.de
Werner Rau Verlagwww.geocenter.de
RAY & Co.www.geocenter.de
teNeues Verlag ein Imprint des Gestalten Verlagswww.geocenter.de
Thomas Kettler Verlagwww.geocenter.de
Thomas Raiser Verlagwww.geocenter.de
TVV Touristik-Verlagwww.geocenter.de
Ullmann Medienwww.geocenter.de
Verlagsedition Günther Keckwww.geocenter.de
Vista Pointwww.geocenter.de
Watchprint.comwww.geocenter.de
World for kidswww.geocenter.de