Our services for publishers
Service and logistics with passion
Our publishing house delivery service ensures that your books and products reach your customers in the best possible way. Over 300 publishers and manufacturers entrust their goods to us for storage and delivery. Thanks to our many years of experience, we deliver print and digital products quickly and reliably to customers in the B2B and B2C sectors worldwide. We also facilitate the day-to-day business of publishers with additional services.
We offer you the flexibility you need. You can use all the services we offer or individual service modules.
Discover our range:
At our central logistics center in Erfurt, we take care of goods receipt, storage, order picking and delivery. We are also happy to take inventory for you.
We provide you with expert advice on all issues relating to title and customer master data management and plan your deliveries of novelties. We coordinate all processes with you in a process-optimized manner. We support you in all delivery-related business processes with an integrated IT concept.
Our experienced key account management team will help you work with your key accounts, such as chain stores, online retailers and other major customers in the book trade and specialist stores.
Do you already supply your end customers directly? Direct sales is also part of our range of services. We connect your webshop electronically, enable attractive payment methods for your customers, invoice online, accompany the picking and shipping process with appropriate messages and offer gift options.
Your data is in good hands with us. We organize, maintain and store title, customer, order and address data. When processing personal data, we consistently apply the provisions of the General Data Protection Regulation.
Invoices for customers, including reminders, are issued in your name so that you can define all conditions individually. Irrespective of this, you can take advantage of the bundling effects of the mailing group in which all publishers that we deliver participate.
Your customers' orders are picked professionally and with quality assurance at our logistics center in Erfurt. The goods are packed in cardboard boxes, reusable containers or on pallets, depending on the size of the consignment and the shipping route. Our freight center prepares the shipment and hands it over to the desired carrier.
Would you like to finish your items, pack them in displays or have a quality check carried out? Our value-added services offer you this and more.
We process your customers' returns and issue credit notes for physical returns according to your specifications.
With Zeitfracht's digital publishing delivery service, you can place your available digital products in all relevant e-book stores in the best possible way. We take care of importing the titles into our system and deliver them to the retailers you specify. We also take care of billing, invoicing and accounts receivable. You have round-the-clock access to your title data and daily sales trends via our dashboard and can use tools such as our in-book marketing.
Zeitfracht Digital supplies all relevant distribution channels worldwide, e-book stores, libraries and other providers at the conditions agreed by you or as an aggregator (wholesaler). We are also happy to take over delivery for your publisher's webshop.
The print-related services also include our integrated print-on-demand solution, which prints the goods just in time thanks to the FSC-certified printing location directly in the logistics center and sends them to the customer together with the warehouse goods in one package.
With our telesales service, we can also support your sales success on request, for example with the presentation of new titles by telephone or period-related promotional sales of individual titles in bookshops.
We offer you an end-to-end IT concept for all delivery-related business processes. All applications are operated in our own fail-safe data centers. An extensive network connects the Zeitfracht locations and business partners via modern network technologies.
In addition to a fully integrated information network system for physical and digital delivery (VA.MAX INFOS), an analysis system offers highly flexible evaluation options for managing your marketing and sales (VA.MAX SuperKnack). Of course, all data can be exported to MS Office applications such as WORD or EXCEL (VA.MAX ExportService), as well as to the modern online list management system including download function (VA.MAX ReportService).
For your sales force and key account management, we complement the portfolio with our industry solution ADISYS refresh.
And our PRESSE module with integrated CRM offers a complete solution for the review and advertising department.
To give you a 360-degree view of your company, we can also set up interfaces for transferring delivery and billing data to your internal publishing ERPs.
Are you interested in having us deliver your products?
We would be happy to create a customized offer for your company. To do this, we need some information from you. Simply fill out the calculation form and contact our sales department. We look forward to hearing from you!
Jana Mayer
Tel.: +49 (0)711 / 7899 1126
E-Mail: Jana.Mayer@kolibri360.de
Gabriele Raff
Tel.: +49 (0)711 / 7899 1124
E-Mail: Gabriele.Raff@kolibri360.de
Delivery instructions: So your goods arrive safely
To ensure that your goods arrive safely at the right place and can be quickly received, stored, picked and delivered again, there are a few rules to follow.
We have summarized all the important points for you in a checklist to tick off.
You can find the checklist and the delivery and shipping instructions in the download area.
Contacts for publishers
Your contacts in customer service and accounting
Service times:
Monday to Thursday: 8:00 am to 6:00 pm
Friday: 8:00 am to 5:00 pm
Individual working hours for individual special campaigns possible.
Publishers in publishing delivery
Publisher | Website |
---|---|
360 degrees, Hamburg | www.buecherwege.de |
ADAC Publishing House, Munich | www.graefe-und-unzer.de |
Adrian Verlag | www.adrian-verlag.de |
Aladdin | www.thienemann.de |
Allegria, Berlin | www.ullstein.de |
Alpina Editorial, at the GeoCenter Stuttgart | www.geocenter.de |
AMEET Publishing House, Munich | www.ameet.de |
Amor publishing house | www.buecherwege.de |
Anavasi Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
ANWB media, in the GeoCenter Stuttgart | www.geocenter.de |
Arche Literatur Verlag AG, Zurich, Hamburg | www.buecherwege.de |
Arctis | www.buecherwege.de |
arsEdition, Munich | www.arsedition.de |
Atlantic, Hamburg | www.hoca.de |
Atrium Verlag, in the BücherWege publishing house | www.buecherwege.de |
Balance buch + medienverlag, Cologne | www.psychiatrie-verlag.de |
Berg & Tal Verlag, im GeoCenter Stuttgart | www.geocenter.de |
Bergverlag Rother (BVR), Unterhaching | www.graefe-und-unzer.de |
Berlin Verlag, Berlin | www.piper.de |
BLV Buchverlag, Munich | www.graefe-und-unzer.de |
Borch, im GeoCenter Stuttgart | www.geocenter.de |
Bucheli, Zug | www.paul-pietsch-verlage.de |
BücherWege Vertrieb GmbH, Hamburg | www.buecherwege.de |
Book accomplices | www.buchkomplizen.de |
BVA BikeMedia GmbH, Bielefeld | www.graefe-und-unzer.de |
Cadmos Publishing House, Munich | www.cadmos.de |
Carl Auer Systems Publishers, Heidelberg | www.carl-auer.de |
Carlsen publishing house, Hamburg | www.carlsen.de |
City- Memo, im GeoCenter Stuttgart | www.geocenter.de |
Claassen, Berlin | www.ullstein.de |
Companions, at the GeoCenter Stuttgart | www.geocenter.de |
DCC-Wirtschaftsdienst + Verlag, in the GeoCenter Stuttgart | www.geocenter.de |
Dolphin (incl. Parragon) | www.vemag-medien.de |
Denzel, in the GeoCenter Stuttgart | www.geocenter.de |
Audio Verlag GmbH, Berlin | www.dtv.de |
German Alpine Club (DAV), at the GeoCenter Stuttgart | www.geocenter.de |
Deutscher Ärzteverlag, Cologne | www.aerzteverlag.de |
Deutscher Klassiker Verlag , Berlin | www.suhrkamp.de |
Deutscher Zahnärzteverlag, Cologne | www.aerzteverlag.de |
Distance Publisher | www.edelverlagsgruppe.de |
DKV German Canoe Association, at the GeoCenter Stuttgart | www.geocenter.de |
DoldeMedien Verlag GmbH, in the GeoCenter Stuttgart | www.geocenter.de |
Dr. Oetker Verlag KG, Bielefeld | www.edelverlagsgruppe.de |
Drei Brunnen Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
dtv Verlagsgesllschaft, Munich | www.dtv.de |
Econ, Berlin | www.ullstein.de |
Edel Music & Entertainment, Hamburg | www.edelverlagsgruppe.de |
Edel: Kids Verlag, Hamburg | www.edelverlagsgruppe.de |
Eden Books, Hamburg | www.edelverlagsgruppe.de |
Edition Michael Fischer | www.emf-verlag.de |
Eisele | www.ullstein.de |
Elisabeth Sandmann Publishing House, Munich | www.suhrkamp.de |
Esterbauer Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
Torchbearer | www.vemag-medien.de |
FinanzBuch Verlag, Munich | www.m-vg.de |
Footprint, at the GeoCenter Stuttgart | www.geocenter.de |
Fr. Geistesleben and Urachhaus, Stuttgart | www.geistesleben.com |
Frankfurter Societäts-Medien GmbH, Frankfurt | www.fazbuch.de |
Fritsch Landkarten-Verlag, in the GeoCenter Stuttgart | www.geocenter.de |
Gabriel | www.thienemann.de |
GeoCenter Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
GeoCenter – Poster, im GeoCenter Stuttgart | www.geocenter.de |
GeoMap, im GeoCenter Stuttgart | www.geocenter.de |
Gizi Map, at the GeoCenter Stuttgart | www.geocenter.de |
Gmeiner-Verlag GmbH | www.gmeiner-verlag.de |
Godfrey Edition, at the GeoCenter Stuttgart | www.geocenter.de |
Goya libre | www.edelverlagsgruppe.de |
Goya LiT | www.edelverlagsgruppe.de |
Gräfe und Unzer Verlag, Munich | www.graefe-und-unzer.de |
Hallwag Weinbuchverlag, Munich | www.graefe-und-unzer.de |
Harms-IC-Verlag, in the GeoCenter Stuttgart | www.geocenter.de |
Hatje Cantz Publishing House, Stuttgart | www.hatjecantz.de |
HDT Medien, im GeoCenter Stuttgart | www.geocenter.de |
Herder Publishing House, Freiburg | www.herder.de |
Hirmer Verlag, Munich | www.hirmerverlag.de |
Freytag-Berndt & Artaria/ Höfer Verlag, im GeoCenter Stuttgart | www.geocenter.de |
Hoffmann and Campe Publishers, Hamburg | www.hoca.de |
Honos | www.vemag-medien.de |
HörbucHHamburg, Hamburg | www.hoerbuch-hamburg.de |
Huber Kartographie GmbH, in the GeoCenter Stuttgart | www.geocenter.de |
humboldt publishing house, Hanover | www.schluetersche.de |
IGC Istituto Geografico Centrale, in the GeoCenter | www.geocenter.de |
IGN Frankreich (Auswahl), im GeoCenter Stuttgart | www.geocenter.de |
Insel Verlag , Berlin | www.suhrkamp.de |
interconnections medien, in the GeoCenter Stuttgart | www.geocenter.de |
Interkart, in the GeoCenter Stuttgart | www.geocenter.de |
ITM International Travel Maps, at the GeoCenter Stuttgart | www.geocenter.de |
Iwanowski’s Reisebuchverlag, im GeoCenter Stuttgart | www.geocenter.de |
Jübermann Kartographie und Verlag, im GeoCenter Stuttgart | www.geocenter.de |
Jewish publishing house , Berlin | www.suhrkamp.de |
JUMBO Neue Medien & Verlag GmbH, Hamburg | www.edelverlagsgruppe.de |
Kaufmann publishing house | www.carlsen.de |
Kerber publishing house, Bielefeld | www.kerber-verlag.com |
Klett Children's Book Publishers, Leipzig | www.dtv.de |
Comet | www.vemag-medien.de |
Complete-Media Munich | www.graefe-und-unzer.de |
Krämer publishing house, Stuttgart | www.kraemerverlag.com |
Kreuz Verlag GmbH, Stuttgart | www.herder.de |
Kröner publishing house, Stuttgart | www.kroener-verlag.de |
Lago Verlag, Munich | www.m-vg.de |
Landesvermessungsämter (Auswahl), im GeoCenter Stuttgart | www.geocenter.de |
State Office for Geoinformation and Rural Development Baden-Württemberg, at the GeoCenter Stuttgart | www.geocenter.de |
Lappan Verlag, in the Carlsen publishing house | www.carlsen.de |
List, Berlin | www.ullstein.de |
Lonely Planet, at the GeoCenter Stuttgart | www.geocenter.de |
LVA Schleswig-Holstein, at the GeoCenter Stuttgart | www.geocenter.de |
M. & H. Schaper GmbH, Hanover | www.schluetersche.de |
m+m Verlag, in the GeoCenter Stuttgart | www.geocenter.de |
Magellan publishing house, Bamberg | www.magellanverlag.de |
Mál og Menning, im GeoCenter Stuttgart | www.geocenter.de |
Malik Verlag, Munich | www.piper.de |
MANA-Verlag, im GeoCenter Stuttgart | www.geocenter.de |
MERIAN, Munich | www.graefe-und-unzer.de |
Michelin Reise-Verlag , Karlsruhe | www.isp.gmbh |
Mobil & Aktiv Erleben, im GeoCenter Stuttgart | www.geocenter.de |
Motorbuch, Stuttgart | www.paul-pietsch-verlage.de |
Müller Rüschlikon, Stuttgart | www.paul-pietsch-verlage.de |
Munich Publishing Group, Munich | www.m-vg.de |
mvg publishing house | www.m-vg.de |
Natur und Tier-Verlag, im GeoCenter Stuttgart | www.geocenter.de |
Naturzeit Reiseverlag, im GeoCenter Stuttgart | www.geocenter.de |
Naumann & Göbel Verlagsgesellschaft mbH / NGV, Cologne | www.vemag-medien.de |
Nelson | www.carlsen.de |
NGS (National Geographic Society), im GeoCenter Stuttgart | www.geocenter.de |
NorthSouth Publishing House | www.buecherwege.de |
OneGate Media | www.onegate.de |
Osterwold audio, Munich | www.piper.de |
PastFinder, at the GeoCenter Stuttgart | www.geocenter.de |
Paul Pietsch Publishing House, Stuttgart | www.paul-pietsch-verlage.de |
Paulus publishing house | www.herder.de |
Pendo publishing house, Munich | www.piper.de |
pietsch publishing house, Stuttgart | www.paul-pietsch-verlage.de |
Piper Verlag, Munich | www.piper.de |
Polyglott, Hamburg | www.graefe-und.unzer.de |
PopOut Maps, in the GeoCenter Stuttgart | www.geocenter.de |
Propyläen, Berlin | www.ullstein.de |
Psychiatrie Verlag GmbH, Cologne | www.psychiatrie-verlag.de |
Recom, Kassel/Stuttgart | www.thieme.com |
Redline publishing house | www.m-vg.de |
riva publishing house | www.m-vg.de |
SAC-Führer, im GeoCenter Stuttgart | www.geocenter.de |
Schlütersche Fachmedien GmbH | www.schluetersche.de |
Schwager & Steinlein | www.vemag-medien.de |
Silverfish, Hamburg | www.carlsen.de |
Sophie Publishing House | www.buecherwege.de |
Stark publishing house | www.stark-verlag.de |
Stocker Verlag, Graz | www.stocker-verlag.com |
Suhrkamp Publishing House, Berlin | www.suhrkamp.de |
Tabacco Casa Editrice, im GeoCenter Stuttgart | www.geocenter.de |
te News | www.geocenter.de |
Tempo, Hamburg | www.hoca.de |
Teubner Publishing House, Munich | www.graefe-und-unzer.de |
Theiss Verlag, Darmstadt | www.theiss.de |
Thiele Verlag, Munich | www.hoffmann-und-campe.de |
Thieme Publishers , Stuttgart | www.thieme.com |
Thienemann | www.thienemann.de |
Trailblazer, in the GeoCenter Stuttgart | www.geocenter.de |
Transpress, Stuttgart | www.paul-pietsch-verlage.de |
TRAVEL HOUSE MEDIA Verlag, Munich | www.graefe-und-unzer.de |
Trescher publishing house, Berlin | www.trescher-verlag.de |
Trias-Verlag , Stuttgart | www.thieme.com |
Ullstein, Berlin | www.ullstein.de |
UNI-MED Publishing House, Bremen | www.uni-med.de |
Unterwegs Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
Urachhaus , Stuttgart | www.urachhaus.com |
Usborne, London | www.dtv.de |
VEMAG Verlags- & Medien AG, Cologne | www.vemag-medien.de |
Valve publishing house | www.ventil-verlag.de |
Criminal publisher | www.verbrecherverlag.de |
Publishing house at the Goetheanum , Dornach | www.vamg.ch |
Publisher Antje Kunstmann | www.dtv.de |
Virtual Store, in the GeoCenter Stuttgart | www.geocenter.de |
von Hacht publishing house | www.buecherwege.de |
VUD Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
Walder Verlag, at the GeoCenter Stuttgart | www.geocenter.de |
Wienand Verlag, Cologne | www.wienand-verlag.de/ |
WOMO-Verlag, im GeoCenter Stuttgart | www.geocenter.de |
Woow Books | www.buecherwege.de |
WortSpiel, im GeoCenter Stuttgart | www.geocenter.de |
ZS Verlag GmbH, Munich | www.edelverlagsgruppe.de |
Sweet as sugar | www.buecherwege.de |
Kleine Leute Verlag | www.buecherwege.de |
Nina Kämpf Verlag | www.buecherwege.de |
Rosa Krokodil | www.geocenter.de |
TDM Publishing | www.geocenter.de |
YES Publishing | www.m-vg.de |
Wimmelbuchverlag | www.adrian-verlag.de |
NeunZehn Verlag | www.adrian-verlag.de |
Esslinger | www.thienemann.de |
Planet! | www.thienemann.de |
Hayabusa | www.carlsen.de |
Forever | www.ullstein.de |
park x ullstein | www.ullstein.de |
UJU | www.ullstein.de |
everlove | www.piper.de |
between pages by Piper | www.piper.de |
ACC Art Books | www.geocenter.de |
Automobile Association – AA | www.geocenter.de |
Bayerische Vermessungsverwaltung | www.geocenter.de |
Michael Beek | www.geocenter.de |
Biber & Butzemann | www.geocenter.de |
Ralph von Bordelius Verlag | www.geocenter.de |
Bundesamt für Kartographie und Geodäsie | www.geocenter.de |
Bundesamt für Landestopographie (swisstopo) | www.geocenter.de |
Crossbill Guides | www.geocenter.de |
Didier Richard / Glénat Éditions (Libris) | www.geocenter.de |
DINO Maps | www.geocenter.de |
druckbunt Verlag | www.geocenter.de |
Flieder-Verlag | www.geocenter.de |
Fraternali Editore | www.geocenter.de |
Geo4Map | www.geocenter.de |
Geo Relief | www.geocenter.de |
Kartbutiken (ehem. Nordstedts) | www.geocenter.de |
Dieter Graf Verlag | www.geocenter.de |
High 5 Edition | www.geocenter.de |
Michael Friedel Bildarchiv | www.geocenter.de |
Michael Seipp Kartographie & Verlag | www.geocenter.de |
MoTourMedia | www.geocenter.de |
Freytag-Berndt & Artaria / Nelles Verlag | www.geocenter.de |
One Day Walks Publishing | www.geocenter.de |
Jens Peters Publikationen | www.geocenter.de |
Räthgloben | www.geocenter.de |
Ralf Glaser | www.geocenter.de |
Werner Rau Verlag | www.geocenter.de |
RAY & Co. | www.geocenter.de |
teNeues Verlag ein Imprint des Gestalten Verlags | www.geocenter.de |
Thomas Kettler Verlag | www.geocenter.de |
Thomas Raiser Verlag | www.geocenter.de |
TVV Touristik-Verlag | www.geocenter.de |
Ullmann Medien | www.geocenter.de |
Verlagsedition Günther Keck | www.geocenter.de |
Vista Point | www.geocenter.de |
Watchprint.com | www.geocenter.de |
World for kids | www.geocenter.de |